Terms, Privacy & Cookies
Last updated: 10th April 2026
This page explains the terms that apply to your use of this website, how personal information may be collected and used, and how cookies may operate on this site.
Please read this page carefully before using the website, submitting an enquiry, booking a session, applying for a training, or signing up to receive information from us.
1. Who we are
This website is operated by Voice Dialogue Living Awareness Training.
For the purposes of data protection, we are responsible for the personal information collected through this website.
If you have any questions about this page or about how your information is used, you can contact us at:
Email:info@voicedialogueawareness.co.uk
2. Use of this website
By using this website, you agree to use it only for lawful purposes and in a way that does not infringe the rights of other users or interfere with the proper functioning of the site.
You must not misuse this website by knowingly introducing viruses, attempting unauthorized access, or using the site in a way that may damage, disable, or impair it.
We may update, change, suspend, or remove any part of this website without notice.
3. Website conten
We aim to keep the information on this website accurate, clear, and up to date. However, we do not guarantee that all information will always be complete, accurate, or current.
Content on this website is provided for general information about our work, trainings, and sessions. Nothing on this website constitutes legal, medical, financial, or therapeutic advice.
Information about trainings, sessions, dates, venues, prices, and availability may change from time to time.
Submitting an enquiry, booking request, or application through this website does not automatically create a contract. A place on a training or a booking is only confirmed once we have accepted it.
Separate terms and conditions apply to bookings, trainings, and sessions. These will be shared with you before any agreement is confirmed.
A place on a training or a booking is only confirmed once we have accepted it and any applicable terms and payment arrangements have been agreed.
4. Intellectual property
Unless otherwise stated, the content on this website, including text, images, branding, graphics, downloads, and design, belongs to Voice Dialogue Training / Voice Dialogue Living Awareness Training or is used with permission.
You may not copy, reproduce, republish, distribute, modify, or use any part of this website for commercial purposes without prior written permission.
If you would like to request permission to use any content, please contact us using the details above.
5. Links to other websites
This website may contain links to third-party websites, platforms, or services. These links are provided for convenience and information only.
We are not responsible for the content, availability, security, or privacy practices of external websites, and linking to them does not imply endorsement.
You should check the terms and privacy policies of any third-party websites you visit.
6. Limitation of liability
To the fullest extent permitted by law, we exclude liability for any loss, damage, or inconvenience arising from the use of this website or reliance on its content
This includes, without limitation, indirect or consequential loss, technical issues, interruptions, inaccuracies, omissions, or the content of third-party websites linked from this site.
Nothing in these terms excludes or limits liability where it would be unlawful to do so.
7. Privacy notice
This privacy notice explains how we collect, use, and protect personal information when you visit this website, contact us, book a session, apply for training, or sign up to hear from us.
What information we may collect
We may collect and process personal information such as:
– your name
– your email address
– your phone number
– information you send through contact forms
– information you provide when booking a session
– information you provide when applying for a training
– correspondence you send to us
– technical information such as IP address, browser type, and website usage data
We only collect information that is reasonably necessary for communication, administration, website operation, or the delivery of services you have requested.
How we use personal information
We may use personal information to
– respond to enquiries
– arrange and manage bookings
– process applications
– communicate with you about a session, training, or enquiry
– send information you have asked for
– send newsletters or updates where you have chosen to receive them
– improve the website and understand how it is used
– meet legal, administrative, or accounting obligations
Lawful bases
Depending on the situation, we use personal information on one or more of the following lawful bases:
– consent
– contract
– legitimate interests
– legal obligation
How long we keep information
We keep personal information only for as long as it is reasonably necessary for the purpose it was collected, including for administrative, legal, regulatory, or accounting reasons
Different types of information may be kept for different periods depending on the nature of the enquiry, booking, application, or legal requirement.
Who we may share information with
We may share personal information with trusted service providers where reasonably necessary to run the website or our administration. This may include:
– website hosting providers
– email providers
– booking or form software providers
– payment providers
– analytics providers
We do not sell personal information
We only share information where necessary and expect relevant service providers to handle data appropriately and lawfully.
International transfers
Some of the services we use may store or process information outside the UK. Where this happens, we take reasonable steps to make sure personal information is handled with appropriate safeguards.
Your rights
Depending on your circumstances, you may have the right to:
– ask for access to your personal information
– ask for correction of inaccurate information
– ask for deletion of information in certain circumstances
– object to certain uses of your information
– ask us to restrict how we use it
– withdraw consent where consent is the basis for processing
If you would like to make a request, please contact us using the details above.
Complaints
If you have concerns about how your information is used, please contact us first and we will do our best to respond.
You also have the right to complain to the Information Commissioner’s Office (ICO).
8. Contact forms and communication
If you contact us through this website, by email, or through a form, you do so voluntarily.
Information submitted through contact forms, email, or other direct communication may be used so that we can respond to your enquiry, provide information you have asked for, and where relevant, administer bookings, applications, or related communication.
We take reasonable steps to keep personal information secure. However, no online transmission or storage system can be guaranteed to be completely secure, and you provide information at your own discretion.
9. Newsletter and email updates
If you choose to subscribe to a newsletter or mailing list, we may use your contact details to send updates, news, or information about sessions, trainings, or related offerings.
You will only receive email marketing where you have asked to hear from us or where it is otherwise lawful for us to contact you.
You can unsubscribe at any time using the unsubscribe link in the email or by contacting us directly.
10. Cookies
This website may use cookies and similar technologies.
Cookies are small text files placed on your device when you visit a website. They can help a website function properly, remember preferences, and provide information about how the site is used.
How we use cookies
We may use cookies to:
– help the website function properly
– remember user preferences
– understand how visitors use the site
– improve website performance and user experience
Essential cookies
Some cookies are necessary for the website to work properly. These may relate to security, accessibility, page functionality, or form submissions.
Analytics cookies
We may use analytics tools to understand how visitors use the website, such as which pages are visited and how people move through the site. This helps us improve the website.
Where required, these cookies will only be used with your consent.
Third-party cookies
Some third-party services embedded in the website may set their own cookies. This may happen, for example, through video embeds, maps, social media links, or external booking systems.
We do not control third-party cookies directly, and you should refer to the relevant third party’s own privacy and cookie information for more detail.
Managing cookies
You can manage or disable cookies through your browser settings. You can also update your cookie preferences through our cookie banner where available.
Please note that disabling some cookies may affect how the website works.
11. Social media and external platforms
If you interact with us through social media or external platforms, your use of those platforms is also subject to the terms and privacy policies of the relevant provider
Please take care when sharing personal information through social media, as those platforms operate under their own policies and settings.
12. Changes to this page
We may update this Terms, Privacy & Cookies page from time to time
The latest version will always appear on this page, and the updated date at the top will show when it was last revised.
13. Governing law
These terms are governed by the laws of England and Wales.
14. Contact
If you have any questions about this page, or about how your information is handled, please contact:
Email: info@voicedialogueawareness.co.uk